Privacy Policy
Last Updated: June 2026
Introduction
MyFloorQuote (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal data when using our website and services.
Who We Are
MyFloorQuote provides online flooring cost estimation services, helping homeowners understand likely project costs before requesting formal quotations from independent flooring retailers.
Website: https://www.myfloorquote.co.uk/
Email: info@myfloorquote.co.uk
Information We Collect
Information You Provide
- Name
- Email address
- Telephone number
- Postcode
- Property information
- Room dimensions
- Floorplans
- Room videos
- Flooring preferences
- Project requirements
Information Collected Automatically
- IP address
- Browser type
- Device information
- Website usage information
- Pages viewed
- Session activity
- Cookie and analytics information
How We Use Your Information
- Generate flooring cost estimates
- Process floorplans, room measurements and project information
- Improve estimate accuracy
- Respond to enquiries
- Connect customers with participating flooring retailers where requested
- Improve website functionality and user experience
- Monitor website performance and security
- Comply with legal obligations
We do not sell personal information to third parties.
Floorplans, Videos & Project Information
MyFloorQuote allows users to upload project-related media such as floorplans, room photographs and room videos. These files are processed solely for the purpose of generating project estimates and improving estimate accuracy.
Project media is never sold or shared with advertising networks for marketing purposes.
Sharing Information
Independent Flooring Retailers
If you request a quotation or choose to proceed with a local retailer, we may share relevant project information including your name, contact details, postcode, estimate details and project information.
Service Providers
We may use trusted third-party providers to support website hosting, storage, analytics, email delivery and security. These providers only receive information necessary to perform their services.
Legal Requirements
We may disclose information where required by law or where necessary to protect our legal rights.
Cookies & Analytics
MyFloorQuote uses cookies and similar technologies to maintain website functionality, remember user preferences, analyse website usage and improve performance. For more information, please refer to our Cookie Policy.
Data Retention
We retain personal information only for as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes and enforce agreements.
Where information is no longer required, it is securely deleted or anonymised.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure, alteration or destruction.
Data Protection Rights
Under UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, individuals have a number of rights regarding their personal information.
- The right to access personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of personal information where appropriate
- The right to restrict processing in certain circumstances
- The right to object to processing
- The right to data portability where applicable
- The right to withdraw consent where processing relies on consent
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your personal information has been handled unlawfully.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and recommend reviewing their privacy policies separately.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices. Any updates will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.